Steam Masters Carpet and Floor Care (“we,” “our,” or “us”) respects intellectual property rights and is committed to complying with applicable copyright and trademark laws. This Infringement Policy explains how we address claims of intellectual property infringement on our website (www.steamasters.com) and how you can report potential infringements.
1. Intellectual Property Rights
All content, logos, images, text, videos, and other materials on our website are the property of Steam Masters Carpet and Floor Care or our authorized licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.
2. Reporting Infringements
If you believe that material on our website infringes your intellectual property rights, you may submit a notice of infringement to us by providing the following information:
- Your name, address, phone number, and email address.
- A description of the copyrighted work, trademark, or other intellectual property that you claim has been infringed.
- The exact URL or location of the material you believe to be infringing.
- A statement that you have a good-faith belief that the use of the material is not authorized by the owner, their agent, or the law.
- A statement that the information provided in your notice is accurate, and that you are the owner of the intellectual property or authorized to act on their behalf.
- Your physical or electronic signature.
Submit your infringement notice to:
Email: info@steamasters.com
Mailing Address: [Insert Business Address]
3. Response to Infringement Notices
Upon receiving a valid infringement notice, we will:
- Investigate the claim promptly.
- Remove or disable access to the allegedly infringing material, if necessary.
- Notify the individual or entity responsible for the material and provide them an opportunity to respond (if applicable).
If a counter-notice is received, we may reinstate the material unless legal action is initiated by the complaining party within the required timeframe.
4. Counter-Notice
If you believe your content was mistakenly removed or disabled due to an infringement claim, you may submit a counter-notice with the following information:
- Your name, address, phone number, and email address.
- A description of the material that was removed and its location prior to removal.
- A statement under penalty of perjury that you have a good-faith belief that the material was mistakenly removed or disabled.
- A statement that you consent to the jurisdiction of the federal court in your district (or your location if outside the United States) and agree to accept service of process from the complainant.
- Your physical or electronic signature.
Send your counter-notice to:
Email: info@steamasters.com
Mailing Address: [Insert Business Address]
5. Repeat Infringers
We reserve the right to terminate access to our website for users who are repeat infringers of intellectual property rights.
6. Limitation of Liability
We are not responsible for any material uploaded by third parties to our website. We act as an intermediary and respond to infringement notices in accordance with applicable laws.
7. Changes to This Policy
We may update this Infringement Policy periodically. Any updates will be posted on this page with the updated effective date.